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Department of Transportation
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Contact Us
Department of Transportation
200 E. Santa Clara St.
8th Floor
San Jose, CA 95113
Phone: (408) 535-3850
Fax:     (408) 292-6092

Monday - Friday
8:00 a.m. - 5:00 p.m.
Vehicle Abatement
Vehicle being towedOur service provides removal of vehicles that are:
  • Abandoned 
  • Stored in the public right-of-way
  • Unregistered
  • Inoperative

Vehicle Movement
  • It is illegal to leave a vehicle parked for more than 72 consecutive hours on a public street without it being driven at least 1/10th of a mile. 
  • When a vehicle is reported or observed to be abandoned or stored, a courtesy tow warning notice is typically placed on it, so that the vehicle owner has the opportunity to correct the violation.  
  • While the goal is for the vehicle to be moved through voluntary compliance, vehicles remaining in violation may be subject to a citation and/or towed. 

Vehicle Registration / Inoperable Vehicles
In the State of California, it is also illegal to operate a vehicle without current registration.
  • Vehicles parked on a public street with vehicle registration expired over 6 months may be subject to tow.  
  • Inoperable vehicles (missing essential parts, such as an engine, wheels, etc.), may also be tow eligible.

Report Concern
Important Note: Please be advised, the parking compliance unit is currently experiencing a high number of vehicle abatement service requests. The increased volume of requests is impacting our response time.

Use our Service Request form or download the My San Jose application.
  • Please allow at least fifteen (15) business days for a Parking Compliance Officer to initiate an investigation into your concern.  
  • Service Request status updates are sent out as Parking Compliance Officers respond to, take action on and bring to close Service Requests.  
  • These updates are sent out as notifications and e-mails, but can also be viewed by accessing the Service Request detail page and referencing the comment section through My San Jose.

Towed Vehicles
If you think your vehicle may have been towed:

How to Request a Tow (Post-Storage) Hearing

The registered or legal owner of a vehicle, or their agent(s), may request a tow hearing (also called a post-storage hearing). A tow hearing will review the evidence used to make the decision to tow the vehicle.

To request a tow hearing, contact:

Department of Transportation – Tow Hearings
200 E. Santa Clara Street, San José, CA  95113
(408) 975-3718

  • Requests for a hearing may be made in person, by mail, or by telephone.
  • Requests must be made within 10 days of the date on the PD notice.
  • An informal hearing will take place within two business days of the request. 
  • If the registered or legal owner disagrees with the decision made at the hearing, it may be reviewed. File a claim with the City Clerk: (408) 535-1260.