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For account inquiries, bill payment, and information about City services.

Customer Service Center
200 E. Santa Clara St.
1st Floor Tower
San José, CA 95113

Phone: (408) 535-3500

Contact Form

In Person Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.

Phone Center Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.